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If you are not completely satisfied with your order, simply return your product within 30 days of receipt of your order to receive a full refund, less shipping and handling charges.
If you wish to return your product, please call Customer Service at 1-800-THICKEN (844-2536) within 30 days of receiving your shipment. Once you have received your Return Merchandise Authorization Number (RMA), you will need to write it on your return label. Shipments without a RMA will not be accepted for returns. Shipping charges are non-refundable. Other conditions may apply.